These Terms of Use (the “Terms”) govern access to and use of ADUQuoteDirect.com, its forms, matching features, communications, and related services (collectively, the “Service”). “ADUQuoteDirect,” “we,” “us,” and “our” refer to the operator of the Service. By using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. Platform role; we are not your contractor
ADUQuoteDirect is an information, project-intake, and professional-matching platform. We are not a general contractor, specialty contractor, architect, engineer, surveyor, inspector, real-estate broker, lender, insurance producer, attorney, tax adviser, permitting authority, code official, or construction manager. We do not design, construct, supervise, inspect, finance, approve, warrant, or guarantee an ADU project.
2. Eligibility and authority
You must be at least 18 years old and legally able to enter into a contract. You represent that the project information you submit is accurate to the best of your knowledge and that you are the property owner or otherwise authorized to seek information or services regarding the property.
3. Quote requests and matching
When you submit a project request, you ask us to process the information and attempt to identify participating professionals whose stated service areas, availability, and project preferences may fit your request. Matching is not a recommendation, endorsement, certification, guarantee, fiduciary service, or promise that any professional is suitable for your project. We may limit, pause, decline, or re-route a request for fraud prevention, safety, capacity, legal compliance, or service-quality reasons.
4. No guaranteed responses, pricing, savings, or outcomes
We do not guarantee that you will receive any particular number of matches, bids, calls, texts, emails, estimates, proposals, appointments, financing offers, permit approvals, construction schedules, savings, or completed projects. Prices and timelines displayed on the Service, if any, are illustrative or provided by third parties and are not binding construction quotes.
5. Professional credentials and independent verification
A “verified,” “licensed,” or similar label, if displayed, means only that we performed the specific verification steps described by the Service at the time of review. Licenses, registrations, insurance, personnel, ownership, complaints, disciplinary history, and qualifications can change. You are responsible for independently checking current licensing, insurance, bonding, references, disciplinary records, permits, scope, contract terms, warranties, and any other information material to your hiring decision.
6. Independent professionals
Participating professionals are independent businesses and are not our employees, agents, partners, joint venturers, franchisees, or representatives. We do not control their work, pricing, communications, contracts, safety practices, personnel, subcontractors, representations, or performance. Any construction or professional-services agreement is solely between you and the provider you choose.
7. Your project information
You grant us a limited, non-exclusive right to host, process, normalize, analyze, and transmit the project information you submit as reasonably necessary to operate, secure, improve, and provide the requested matching service. You retain ownership of your original content. Do not submit Social Security numbers, bank credentials, medical information, government identity documents, or other information not requested by the form.
8. Communications and consent
If you affirmatively authorize project-related communications, you agree to receive communications at the phone number and email address you provide, subject to the disclosure shown at the point of consent and our Messaging Terms. Consent to marketing communications is not a condition of purchasing goods or services. Message and data rates may apply. You may revoke text-message consent by replying STOP where supported or by contacting us. A contractor is independently responsible for ensuring that its own communications comply with applicable law and that it has any consent required for the technology and message it uses.
9. Permits, zoning, feasibility, utilities, and site conditions
ADU eligibility is site-specific. Zoning, setbacks, utility capacity, fire access, easements, soils, trees, topography, parking, homeowner-association rules, historic restrictions, environmental conditions, building codes, fees, and permitting requirements may affect feasibility and cost. Information on the Service is not a feasibility determination or legal opinion.
10. No financial, tax, legal, or investment advice
Statements concerning property value, rental income, return on investment, financing, taxes, depreciation, incentives, or savings are general information only. Consult appropriately licensed professionals for advice specific to your circumstances.
11. Prohibited conduct
- Submitting false, fraudulent, harassing, unlawful, or impersonated requests.
- Attempting to gain unauthorized access to accounts, APIs, databases, source code, or security controls.
- Scraping, harvesting, reverse engineering, probing, overloading, or interfering with the Service except as expressly permitted by law.
- Uploading malware, malicious scripts, or content that infringes another person’s rights.
- Using the Service to discriminate unlawfully or violate consumer-protection, telemarketing, privacy, housing, or construction laws.
12. Intellectual property
The Service, branding, user interface, software, text, graphics, and documentation are owned by or licensed to us and are protected by applicable intellectual-property laws. Except for ordinary personal use of the Service, no rights are granted without written permission.
13. Third-party services
The Service may rely on or link to third-party products such as hosting, authentication, database, payment, email, SMS, mapping, analytics, or contractor websites. Third-party terms and privacy practices apply to those services. We are not responsible for third-party outages, acts, omissions, content, or security.
14. Security
We use administrative, technical, and organizational safeguards intended to reduce risk, but no website, network, database, or transmission method is completely secure. You accept the inherent risks of online communications. Please review our Security page for additional information.
15. Suspension and service changes
We may modify, suspend, discontinue, limit, or refuse the Service, in whole or in part, at any time where reasonably necessary for security, legal compliance, maintenance, fraud prevention, business operations, or product changes. We are not obligated to maintain any particular feature.
16. Disclaimer of warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND RESULTS. NOTHING IN THESE TERMS EXCLUDES A WARRANTY THAT CANNOT LAWFULLY BE EXCLUDED.
17. Limitation of liability
To the maximum extent permitted by law, ADUQuoteDirect and its owners, affiliates, officers, employees, contractors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages; lost profits, revenue, opportunities, data, goodwill, or property value; construction defects or delays; bodily injury caused by a third party; contractor misconduct; permit denials; or losses arising from your relationship with a participating professional. Where liability cannot be excluded, our aggregate liability arising from the free homeowner Service will not exceed the greater of the amount you paid us for the Service giving rise to the claim or US $100, unless applicable law requires otherwise.
18. Indemnity
To the extent permitted by law, you agree to defend, indemnify, and hold us harmless from third-party claims arising from your unlawful use of the Service, your false or unauthorized submissions, your infringement of third-party rights, or your material breach of these Terms. This section does not require a consumer to indemnify us for our own unlawful conduct where prohibited by law.
19. Dispute resolution and arbitration
Before filing a formal claim, you and we agree to make a good-faith effort to resolve the dispute informally for at least 30 days after written notice. To the extent enforceable, disputes that cannot be resolved informally will be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable Consumer Arbitration Rules, rather than in court, except that either party may pursue an eligible claim in small-claims court and either party may seek injunctive relief for misuse of intellectual property or unauthorized system access. Class, collective, and representative proceedings are waived to the extent permitted by law. You may opt out of this arbitration provision by sending written notice to legal@aduquotedirect.com within 30 days after first accepting these Terms. Applicable consumer-law rights that cannot be waived remain unaffected.
20. Electronic contracting and notices
You consent to receive agreements, disclosures, and notices electronically. Notices may be provided on the Service or to the email address associated with your request. You are responsible for keeping your contact information accurate.
21. Changes to these Terms
We may update these Terms. Material changes will be posted with a new “Last updated” date and, where required, additional notice. Changes apply prospectively unless applicable law permits otherwise.
22. Severability; no waiver; assignment
If a provision is unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will remain in effect. A failure to enforce a provision is not a waiver. You may not assign your rights under these Terms without our consent; we may assign these Terms in connection with a merger, financing, reorganization, or transfer of the Service, subject to applicable law.
23. Contact
Questions about these Terms may be sent to legal@aduquotedirect.com. Privacy requests should use our Privacy Choices page.